FAQ

1. HOW TO CREATE AN ACCOUNT
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2. HOW TO DEPOSIT
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3. HOW TO PLACE A BET - ONLINE/MOBILE/SMS
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4. HOW TO BET ON LIVE MATCHES
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5. HOW TO CHECK MY BETS & TRANSACTIONS
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6. MY TICKET
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7. HOW TO REQUEST A WITHDRAWAL
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8. I FORGOT MY PASSWORD
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9. BONUSES AND PROMOTIONS
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Seasonal Bonus

A Deposit Bonus of 100% is offered to all customers. The Bonus is only valid for 7 days from issue. Bonus Funds are only available once Cash Balance is exhausted. Terms applied to use this bonus is that the user/player needs to bet a ticket with 5+ selections and odds of each 2.5 or higher. Not applicable to any casino, spin & win or virtual games. if you withdraw any of your Cash balance you will forfeit your active bonus. The same rules applied to 1st Deposit Bonus applies to Seasonal Bonus.

Deposit Bonus

A first Deposit Bonus of 100% is offered to all new customers. Bonus Funds are only available once Cash Balance is exhausted. Terms applied to use this bonus is that the user/player needs to bet a ticket with 5+ selections and odds of each 2.5 or higher. Not applicable to any casino, spin & win or virtual games.

  • 1. To unlock your bonus, place one or more bets with a stake equal to the amount deposited. There are no minimum requirements for how you bet with the cash balance. The bonus will be unlocked once all bets played with the cash balance are settled.
  • 2. To play with your bonus balance, place a bet with a minimum of 5 games. Each game should have an odd of 2.5 or above. You can bet the full bonus amount once or create multiple bets with it.
  • 3. You can not bet on Virtual games with the bonus.
  • Ugabet BOOST

    Ugabet.co.ug will BOOST your Bets when you select 5+ games on your multibet ticket

    Terms and Conditions

    1.Applies to all users
    2.The BOOST applies ONLY to multi bet tickets with 5 or more games, and odds of 1.50 or higher per selection.
    3.The BOOST ONLY applies to cash balance bets and is not applicable to bonus balance bets.

    Selection count Percentage

    5 - 9 games 7.00%
    10 - 14 games 20.00%
    15 - 19 games 30.00%
    20 - 24 games 50.00%
    25 - 29 games 80.00%
    30 - 34 games 318.00%
    35 - 39 games 500.00%
    40+ games 506.00%

    *Terms & conditions subject to change without prior notice

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    Paybill Numbers

    • 1199442
    • UGABET